Privacy Policy

Section 1 - Handling Your Information

When you make a purchase from our store, we gather personal information that you provide, such as your name, address, and email address. Additionally, as you navigate through our store, your computer's IP address is automatically collected to aid in our understanding of your browser type and operating system. We may also contact you about our store, new products, and updates via email if you agree to it.

Section 2 - Obtaining Your Consent

We assume you consent to our collection and use of your personal information for the specific purpose of completing a transaction, verifying your credit card, placing an order, arranging for a delivery, or managing a return when you provide this information. If we require your personal information for secondary reasons, like marketing, we will either request your explicit consent or give you an opportunity to decline.

Withdrawing Consent

You have the flexibility to withdraw your consent for us to reach out to you, or for the continued collection, use, or sharing of your information, at any time by contacting us at [email protected] or via mail at the following address:

LUCASHEVA

555 Burrard St, Vancouver, BC V7X 1M8, Canada

Section 3 - Information Disclosure

We might share your personal information in compliance with legal requirements or if our Terms of Service are breached.

Section 4 - Squarespace Hosting

Our store operates on the Squarespace Inc. platform, which provides us with the necessary online e-commerce infrastructure. Your information is securely stored within Squarespace’s databases and general application on a protected server.

Payments

Choosing a direct payment gateway for your purchase allows Squarespace to store your credit card information, which is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Your transaction data is only retained for the necessary duration to complete your purchase and is then deleted. All direct payment gateways comply with PCI-DSS, overseen by the PCI Security Standards Council.

Section 5 - Third-Party Services

The third-party providers we use will only process your information as needed to perform their services. Payment gateways and other payment transaction processors have their own privacy policies regarding the information we must provide for your purchase transactions. We encourage you to read their privacy policies to understand how they handle your personal information.

Section 6 - Security Measures

We employ reasonable precautions and adhere to industry best practices to ensure the security of your personal information. Credit card details are encrypted using SSL technology and stored with AES-256 encryption. Despite our efforts, no transmission method over the internet or electronic storage is completely secure, but we follow all PCI-DSS requirements and other widely accepted industry standards.

Section 7 - Cookie Policy

Below is a list of cookies we use, which you can choose to opt out of:

  • _session_id, unique token, sessional, for storing session information.

  • _squarespace_visit, no data held, persists for 30 minutes from the last visit, for internal site visit tracking.

  • _squarespace_uniq, no data held, expires at midnight of the next day, for counting visits.

  • cart, unique token, persists for 2 weeks, for storing cart contents.

  • _secure_session_id, unique token, sessional.

  • storefront_digest, unique token, indefinite, for access management if the site is password protected.

  • PREF, short-term persistence, set by Google for tracking store visits.

Section 8 - Age of Consent

By using this site, you confirm you are at least the age of majority in your state or province, or you have given us consent to allow your minor dependents to use this site.

Section 9 - Policy Modifications

We may update this privacy policy periodically. Please review it regularly for any changes, which become effective immediately upon posting on our website. We will specifically notify you of any significant changes.

Contact for Information Access and Inquiries

If you wish to access, correct, amend, or delete any personal information we have about you, have a complaint, or need more information, please contact our Privacy Compliance Officer at [email protected] or by mail at:

LUCASHEVA LLC

555 Burrard St, Vancouver

BC V7X 1M8, Canada

2023